Effective Date: 4/33/2026

At Aurora Window Systems (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when visiting our website (https://aurorawindowsystems.com/) or utilizing our services.

1. Information We Collect We may collect personal information that you voluntarily provide to us when you request a quote, schedule an appointment, fill out a contact form, or communicate with us via phone or email. This information may include:

First and Last Name

Service Address

Email Address

Phone Number (including mobile numbers for SMS communications)

Project details and inquiries

2. How We Use Your Information We use your personal information to:

Provide estimates, process orders, and schedule window installations/repairs.

Communicate with you regarding your project, appointments, or inquiries.

Send you important administrative messages, updates, and customer support responses.

3. SMS / Text Messaging Policy & Third-Party Data Sharing We highly value your privacy regarding your mobile contact information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors and third parties is strictly limited to the necessary fulfillment of the window installation or repair services you requested. All other use cases categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights You may request to review, update, or delete the personal information we hold about you by contacting us directly. If you have subscribed to text messages, you may opt-out at any time by replying STOP to any message you receive from us.

6. Contact Us If you have any questions about this Privacy Policy, please contact us at:

Company: Aurora Window Systems & Contracting Inc.

Address: 710 Kensington Ave, Buffalo, NY 14215

Phone: (716) 833-2500

Website: https://aurorawindowsystems.com/